Privacy policy

Effective Date: 10 May 2025
Last Updated: 10 May 2025

At FoodieFly, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed via secure third-party providers)

b. Usage Information

  • Device type and operating system

  • IP address

  • Browser type

  • Pages visited and interactions

  • Location data (with your consent)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our Services

  • Process payments and deliver orders

  • Communicate with you about your orders or account

  • Send promotional messages (you can opt out)

  • Improve our platform and customer experience

  • Ensure security and prevent fraud

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Delivery partners (to fulfill your order)

  • Payment processors (for secure transactions)

  • Service providers (for analytics, marketing, and support)

  • Law enforcement or legal authorities (when required by law)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Choices and Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent for location tracking

To exercise these rights, contact us at privacy@foodiefly.in.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

FoodieFly Privacy Team
Email: privacy@foodiefly.in
Website: www.foodiefly.in